Soo... once again I work for some people that have never been in a corperate environment in an IT department. And it shows.
We are now moving people into a brand new facility and have a lot of computers there that will need support. The original proposal was to move one computer support person over there so we could have better coverage of calls from the whole department in general. We are also hiring a new person to help in the calls and to free up our programmer from having to do such issues.
NOT!!!!!
In their grand vision they once again throw all common sense out into the cold and go with a new plan.
They are now putting the programmer in the new facility to handle all the trouble calls in that new area and we are still hiring a new computer support person and he will be in the office next to me. What a mess. Now we will have twice the coverage in one building and still force people to wait for help in the other buildings further away.
I am constantly surprised by choices like these.
All I can say is this. If the Programmer wants to be a computer trouble shooter he should have applied for the open position and we should have put an add for a new programmer instead.
Getting off soap box now.
